E-Government

E-Government for better citizen services

Europe's entry into information culture has become a necessity. Chartered by the European Commission, the "E-Europe" initiative facilitates exchanges in know-how and capitalizes on each country's experiences in a bid to make Europe a "Digital Society". E-government is one of the key points of the program, and represents a major issue for European administrations. It involves the transformation of the public sector's communications system, both internal and external, by using the Internet and other IT technologies to improve services to both citizens and businesses.

Backed by extensive experience in the issues linked to national partialities, Steria assists administrations in using information technologies to their utmost potential. Echoing the E-Europe initiative, Steria has launched program for promoting "Best Practices" and knowledge-sharing, enhancing its capacity to create optimal responses to the needs of governments. Mindful of the specificities of each country, the Group adapts its solutions to each culture and to the level of equipment available. Furthermore, its business consultants track the evolution in administrations' needs in such diverse areas as healthcare, social security, taxes, customs, law enforcement, and education.

Steria's position as an IT services global operator allows it to federate process skills, technology expertise and area-specific know-how into an end-to-end offer: paperless administration, increasing productivity of information systems, remote-processing, exchange portal, messaging, multimedia contact centre, enterprise resource planning (ERP), public key infrastructures (PKI), partial externalization or complete managed services.